Online Transactions

Lead-in

  • Do you often make online transactions?
  • What types of things do you typically buy online?
  • Have you ever made a mistake during an online transaction?
  • What steps do you take to ensure the safety of your online transactions?
  • How do you think online transactions have changed the way people shop?
  • Have you ever used cryptocurrencies for online transactions?

Presentation

Pre

  • What’s your favorite app? Why?

Top Down

  • What is the text about? Read it and find out.
  • Using your phone to shop
  • Using your phone to sell
  • Using your phone to exchange goods
  • Using your phone to shop
  • Using your phone to sell
  • Using your phone to exchange goods

People love shopping on their phones. In fact, mobile commerce — or m-commerce — is likely to make up nearly half of all US retail m-commerce sales by 2025. With e-commerce on the rise, there are hundreds of specialized shopping apps and websites for buying virtually any kind of product—from clothing and electronics to cars and houses.

Of all the items consumers buy online, clothing tops the list. Shopping apps for clothes have made it easier for shoppers to purchase fashionable apparel, shoes, bags, and accessories from the comfort of their homes. Features like customer reviews, detailed product information, organized categories, sizing guides, free delivery, and unique deals and discount coupons often make clothing apps seem like a more attractive option over brick-and-mortar stores.

One example of a clothing app is ASOS: a fashion shopping app home to over 850 brands and 85,000 products across categories like clothing, makeup, shoes, and accessories. The app makes it easy for buyers to shop for trendy looks all in one place. ASOS also offers free shipping and return options and even lets users take pictures or upload photos of products to look for similar items. The retail app currently ships to 240+ countries around the world and supports popular payment methods like PayPal, Apple Pay, Google Pay, Klarna, and major credit and debit cards.

Modified from source 

Bottom Up

  • True or False
  1. Mobile commerce is expected to make up nearly half of all US retail sales by 2025. 
  2. There are hundreds of specialized shopping apps and websites available for consumers to buy virtually any kind of product, from clothing to cars and houses.
  3. Clothing is the most popular item that people buy online.
  4. Shopping apps for clothes do not offer any special features to attract buyers.
  5. ASOS is a clothing app that offers free shipping and return options, supports multiple payment methods, and lets users search for similar products.
  6. ASOS is a mobile shopping app that is only available in a few countries. 
  1. Mobile commerce is expected to make up nearly half of all US retail sales by 2025. True
  2. There are hundreds of specialized shopping apps and websites available for consumers to buy virtually any kind of product, from clothing to cars and houses. True
  3. Clothing is the most popular item that people buy online. True
  4. Shopping apps for clothes do not offer any special features to attract buyers. False
  5. ASOS is a clothing app that offers free shipping and return options, supports multiple payment methods, and lets users search for similar products. True
  6. ASOS is a mobile shopping app that is only available in a few countries. False 

Post

  • What are some advantages and disadvantages of making online transactions?
  • What are some tips you would give to someone who is new to making online transactions?

Target Language

Shopping Online

  • To sign up
  • To log in
  • To add to the cart
  • An account
  • An order
  • A gift card
  • Shipping conditions
  • Refund
  • Coupon
  • You need to pay in order to sign up for this website.
  • Users log in with their e-mail addresses and a password.
  • The add-to-cart is easy on our website.
  • I opened an account to buy online on that app you told me about.
  • My order was delivered to the wrong address.
  • A gift card might be a good idea.
  • These services include excellent products, reasonable prices, and good shipping conditions.
  • He was offered a refund because his order never arrived.
  • I got a discount coupon, do you want it?

Controlled Practice

  • Complete the sentences using the appropriate word from the Target Language.
  1. Use this __________ to get a discount on your purchase.
  2. I forgot my password, so I need to __________ to my account.
  3. I received an email saying my __________ has been shipped.
  4. I want to buy this shirt, so I’ll __________ it __________.
  5. You need to create __________ before you can start shopping.
  6. I got a __________ for my birthday, so I can buy something without spending money.
  7. Make sure you read the __________ carefully before making a purchase.
  8. If you’re not satisfied with your purchase, you can request a __________.
  9. Before you can purchase anything, you need to __________.
  1. Use this coupon to get a discount on your purchase.
  2. I forgot my password, so I need to log in to my account.
  3. I received an email saying my order has been shipped.
  4. I want to buy this shirt, so I’ll add it to the cart.
  5. You need to create an account before you can start shopping.
  6. I got a gift card for my birthday, so I can buy something without spending money.
  7. Make sure you read the shipping conditions carefully before making a purchase.
  8. If you’re not satisfied with your purchase, you can request a refund.
  9. Before you can purchase anything, you need to sign up.

Freer Practice

  • Use the target language and complete the sentences according to your own ideas.
  1. Once I bought something online but my order…
  2. I love to buy… but I don’t like to buy…
  3. I prefer to shop in person when…
  4. I think gift cards are…
  5. I think that asking for a refund might be…
  6. The last account I created in an app was…

Production

  • Use the target language to talk about one time you shopped online. Also, ask your classmates some questions about their experience with online shopping.

Example: Once I used a coupon and…

Homework

Match the words to their meanings.

  1. To sign up  

  2. To log in 

  3. To add to the cart 

  4. An account 

  5. An order 

  6. A gift card  

  7. Shipping conditions 

(   ) Creating a new account or registering for a service or platform.

(   ) Accessing an existing account by providing the necessary credentials (username and password).

(6) A prepaid card that can be used as a form of payment for purchases, typically offered as a gift to others.

(   ) The terms and policies related to the delivery of purchased items, including shipping fees, estimated delivery times, and any specific requirements.

(   ) Placing an item or product in the virtual shopping cart for the purpose of purchasing it.

(   ) A request or purchase made by a customer for one or more products or services.

(   ) A personal or user-specific profile that stores information and tracks activities on a particular platform or website.

  1. To sign up  

  2. To log in 

  3. To add to the cart 

  4. An account 

  5. An order 

  6. A gift card  

  7. Shipping conditions 

(1) Creating a new account or registering for a service or platform.

(2) Accessing an existing account by providing the necessary credentials (username and password).

(6) A prepaid card that can be used as a form of payment for purchases, typically offered as a gift to others.

(7) The terms and policies related to the delivery of purchased items, including shipping fees, estimated delivery times, and any specific requirements.

(3) Placing an item or product in the virtual shopping cart for the purpose of purchasing it.

(5) A request or purchase made by a customer for one or more products or services.

(4) A personal or user-specific profile that stores information and tracks activities on a particular platform or website.

Fill in the blank spaces using the target language.

Example: ____________ is the process of creating an account on a website or platform. > To sign up is the process of creating an account on a website or platform. 
  1. ____________ can be used as a form of payment towards purchases on a website or in a physical store. 
  2. Once you have created ____________, you can access your personal information and make purchases.
  3. If you have a ____________, you can use it during the checkout process to reduce the total amount payable.
  4. When shopping online, you can choose items and ____________ them ____________ to make a purchase. 
  5. After completing your purchase, you will receive a confirmation email with details of ____________.
  6. To access your account, you need to ____________ with your username and password. 
  7. ____________ are specific conditions that apply to the delivery of your purchased items. 
  8. If you change your mind about a purchase, you may be eligible for a ____________. 
  1. A gift card can be used as a form of payment towards purchases on a website or in a physical store.
  2. Once you have created an account, you can access your personal information and make purchases.
  3. If you have a coupon, you can use it during the checkout process to reduce the total amount payable.
  4. When shopping online, you can choose items and add them to the cart to make a purchase.  
  5. After completing your purchase, you will receive a confirmation email with details of an order.  
  6. To access your account, you need to log in with your username and password.
  7.  Shipping conditions are specific conditions that apply to the delivery of your purchased items.
  8. If you change your mind about a purchase, you may be eligible for a refund

What expression of the target language can be related to each set of words? One is done for you.

  1. To sign up:

    • Create
    • Register
    • Enroll
    • Subscribe
    • Become a member

  2. _________:

    • Enter
    • Access
    • Sign in
    • Authenticate
    • Log into

  1. _________:

    • Make
    • Submit
    • Confirm
    • Track
    • Cancel

  2. _________:

    • Redeem
    • Use
    • Apply
    • Purchase
    • Gift
  1. _________:
    • Create
    • Open
    • Manage
    • Access
    • Update
  1. _________:
    • Request
    • Initiate
    • Process
    • Receive
    • Issue

  1. To sign up:

    • Create
    • Register
    • Enroll
    • Subscribe
    • Become a member

  2. To log in:

    • Enter
    • Access
    • Sign in
    • Authenticate
    • Log into

  1. An order:

    • Make
    • Submit
    • Confirm
    • Track
    • Cancel

  2. A gift card:

    • Redeem
    • Use
    • Apply
    • Purchase
    • Gift
  1. An account:
    • Create
    • Open
    • Manage
    • Access
    • Update
  1. Refund:
    • Request
    • Initiate
    • Process
    • Receive
    • Issue

Put the words in the correct order

Example: have partner. you your an argument polite when Be with > Be polite when you have an argument with your partner.

  1. card / Ask / you / happens / if / or / the / gift / card / decides / to / what / cancel / the / recipient
  2. shopping / Many / e-commerce / online / carts / use / provided / by / third-party / suppliers / websites
  3. Record / login / your, / password, / and / a / dial-up / location / number / for / your / home / convenient
  4. make / attention / order / is / before / your / shopping / cart / to / sure / the / price / right / you / submit / to / your / Pay
  5. Just / an / sign / up / for / and / use / videos / account / our / upload / to / your / send / to / tool / Google
  1. Ask what happens if you or the gift card recipient decides to cancel the card.
  2. Many e-commerce websites use online shopping carts provided by third-party suppliers.
  3. Record your login, password, and a dial-up number convenient for your home location.
  4. Pay attention to your shopping cart to make sure the price is right before you submit your order.
  5. Just sign up for an account and use our upload tool to send your videos to Google.

Writing

Write a short text about your experience with online shopping.

Example: I don’t usually buy stuff online but once I…